Legal
Privacy Policy
Learn how SMEvolve collects, uses, and protects the information you share with us.
- Last Updated:
- 2026-08-07
- Effective:
- 2025-01-01
- Version:
- 1.0
1.Introduction
SMEvolve respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have.
Please read this policy carefully. By using the SMEvolve website and contacting us, you agree to the practices described here. If you do not agree with any part of this policy, you may choose not to use our services.
2.Information We Collect
We collect information in two main ways: information you provide directly, and information collected automatically when you visit our website.
Information Provided Directly
When you contact us or use our website, you may provide information such as:
- Your name
- Email address
- Phone number
- Company information
- Project details submitted through our forms
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- Browser information
- Device information
- IP address
- Website usage data
- Cookies and similar technologies
3.How We Use Information
Information we collect may be used for the following purposes:
- Responding to enquiries
- Preparing project proposals and quotations
- Improving our services
- Communicating with users about their projects
- Website analytics and performance monitoring
- Security monitoring and abuse prevention
4.Quote Wizard Data
Information submitted through the Quote Wizard may include:
This information is used to prepare suitable recommendations and proposals for your project. We treat quote submissions as business enquiries and only use the details to understand your needs.
- Business details
- Project requirements
- Budget information
- Timeline expectations
5.Contact Form Data
Information submitted through our contact forms is used only for:
- Responding to your enquiry
- Providing the information you requested
- Continuing business discussions you have initiated
7.Third-Party Services
We may use third-party providers to support our website and business operations. Potential services include:
Third-party providers process information according to their own privacy policies and are responsible for their handling of your data.
- Analytics platforms
- Email providers
- Hosting providers
- Payment providers (future)
8.Data Protection
We apply reasonable technical and organisational measures to protect your information, including:
No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
- Secure hosting
- Access control
- Input validation
- Secure communication
- Regular maintenance
9.User Rights
Depending on your location and applicable law, you may have the right to:
- Request information about the data we hold about you
- Request corrections to inaccurate information
- Request deletion of your information where applicable
- Withdraw communication preferences at any time
10.Data Retention
We retain information only for as long as necessary for:
When information is no longer needed, we take reasonable steps to delete or anonymise it.
- Business communication
- Legal obligations
- Service delivery
11.Children's Privacy
SMEvolve services are intended for businesses and users capable of entering professional agreements. We do not knowingly collect personal information from children.
12.Policy Updates
This Privacy Policy may change as our services evolve. When we update this policy, we will revise the "Last Updated" date shown at the top of this page.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Information
Reach us through whichever channel suits you best, every method below is monitored and answered by our team.
Business Hours
Mon - Fri: 9:00 AM - 6:00 PM (WAT)
During public holidays, response times may be slightly longer than usual.
Social Media
LinkedIn · Facebook · Instagram · X (Twitter)
Follow SMEvolve for updates and insights.
Get a Quote
Free, no-obligation pricing for your project.
Tell us what you need and we will prepare a tailored quote.
QUESTIONS ABOUT YOUR PRIVACY?
Questions About Your Privacy?
If you have questions about how we handle your information, or you'd like to exercise your privacy rights, our team is here to help.
- Your data stays confidential
- Clear, plain-language policies
- No-obligation conversation
We treat every enquiry with care and respect for your privacy.